Shipping policy
Shipping Policy
Processing Times
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification once your order has shipped.
Please note that during busy periods or sales promotions, processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Express Shipping | 1–3 business days | Calculated at checkout |
Delivery times are estimates and may vary depending on your location and carrier delays outside our control.
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number. Please allow up to 24–48 hours for the tracking information to become available.
International Shipping
We currently ship to most countries worldwide. International shipping times vary by destination and customs processing.
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Lost or Damaged Packages
We are not responsible for packages lost or damaged in transit. However, if your order arrives damaged, please contact us immediately at [your support email] with photos of the item and packaging, and we will work to resolve the issue.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing checkout. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.